Overview

Our return policy lasts 30 days. If 30 days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange.

To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.

Return Process

If you wish to return your candle(s), please contact us to arrange the return. You will be responsible for covering the cost of return shipping. We recommend using a trackable shipping service or purchasing shipping insurance for higher-value items, as we cannot guarantee we will receive your returned item.

To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.

Refunds

Once your return is received and inspected, we will notify you by email if your refund has been approved. If approved, the refund will be processed, and a credit will be applied to your original method of payment within a certain number of days.

Late or missing refunds

If you have not received your refund yet, please check with your bank or credit card provider, as processing times may vary. If you have done this and still haven’t received your refund, contact us.

Sale Items

Only regular-priced items are eligible for refunds. Sale items are non-refundable.

Exchanges

We replace items only if they are defective or damaged. If you need to exchange it for the same item, contact us to arrange the exchange.

Shipping Returns

You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Need Help?

Contact us for any questions related to refunds or returns.